The history of Hiperbaric began in 1999 with a R&D project for the development of a high pressure machine. In 2002 we installed the first prototype of the horizontal high pressure processing machine. Since then, we are an international reference in the design, manufacture and commercialization of high pressure industrial equipment, offering a wide range of technologies focused on different sectors. In this exciting journey, our evolution and growth was possible due to an extraordinary team. Keep reading and meet them all!
The backbone of Hiperbaric: our team
Our team has more than 120 people, highly qualified in high pressure processing. More than half with university studies. We are divided in eleven areas: purchasing and logistics, IT, human resources, applications, marketing and communication, sales, production, quality, engineering, aftersales, and finances and administration. Each department collaborates with one another in order to guarantee an effective response to our customers. Throughout this article you get to know some of the faces from each department.
Talent acquisition and human enhancement
Starting with talent management, the important thing is to “develop the company and its team, to be recognized worldwide as leaders”, says Andrés Hernando, our CEO. And it is supported by Mónica Monasterio, that belongs to human resources, “we seek that each person is comfortable in their job, the happiest and most motivated workers are the ones who can offer the best service to our customers”.
However, promoting a challenging environment for our employees is one of Hiperbaric’s main challenge. In 2020, Hiperbaric CFO, David Sagredo, won the F&B Processing CFO of the Year award. According to David, one of the objectives of the finance and administration department is that “our employees can develop alongside Hiperbaric”.
The tools to reach our customers
‘’From the sales department, we take care of supporting and guiding the customer throughout their process of adopting the technology into their production line”– remarks Marta Onrubia, from the sales team. She also adds that ‘’our work does not end with the purchase of the machine, but we continue to accompany and assist them”.
The sales department works closely with the marketing department. Óscar García, marketing technician, explains that “from marketing we plan and develop communication actions”, with the main objective of “building the brand image of Hiperbaric and attracting potential buyers of our technologies”. In fact, it is from marketing where Hiperbaric’s new business lines start to spread online: high pressure hydrogen compression and hot isostatic pressing (HIP) technology”.
Our immediate and efficient response
To answer the doubts of our customers, we have the applications department, “which focuses on product research, working daily with the customer, to offer an effective and updated answer to any query”. We also act as a bridge between engineering and the food industry”, explains Margarida Rodrigues, applications specialist.
At the same time, to address any question or occurrence regarding the machines, Hiperbaric also offers 24/7 assistance to our customers, with the after-sales department. Carlos Jaramillo, North America aftersales manager, affirms that “we take care of giving support, in order to occurrences as quickly as possible to reduce to the maximum the downtime of the HPP machines”.
The electrical engineering team also has an essential role in solving problems, as explained by Luis Ángel Ramos, head of electrical engineering ‘‘In its two aspects of design, and automation and control, we are responsible for the design and integration, in the different Hiperbaric machines’’. In the branch of “automation and control, we take care of the design and validation of the required software to control and monitor any machine or process”, says Yara Gómez responsible for programming and automation. Not only do they work side by side with the applications and aftersales departments, “to carry out improvement or upgrade tasks for machines already in operation”, but also provide support “to production during the manufacture and assembly of the machines in the workshop”, as Luis Ángel explains.
From the logistics and purchasing department, “the mission is to supply on time to both the machine assembly department and our customers”. Furthermore, they guarantee “that spare parts are at their facilities on time to avoid production downtimes”, explains Ramón Bustamante, purchasing, logistics and ITC director.
Behind the design and manufacture of the machines
Miguel Hernando, our industrial general manager plays a crucial role in the “administration of internal production and after-sales resources”. Just as, Alvaro Ramos, our production manager, that explains that this departament ‘is mainly in charge of manufacturing, assembly and the implementation of our machines into the different business lines ‘’, and ‘’ the fact that we do these processes in-house of our machines, makes us the best experts of them’’.
The engineering, quality and R+D departments works directly with production to guarantee a reliable and fast service to all our customers.
From engineering, Enrique Delgado, explains that “the area of product, is in charge of the design, not only of the machine itself, but also of the complete solution to be installed in our customers’ homes”. Besides, he adds that they are also engaged in “the realization of the machine layout, the choice of peripherals adapted to the specific needs and, if necessary, the design of customized solutions”. Jorge Martínez adds that “The challenge of our department is to achieve full customer satisfaction by reducing time and costs and increasing reliability and maintainability in all aspects and phases of the machines”
And from the quality department, one of the main tasks is that “our machines comply with the international standard ASME VIII, which requires tasks such as registration and conservation of documentation, the preparation of pressure tests with the assembly department and the relations with auditors”, explains Ovidio Bueno.
Finally, R+D is the driving force of ‘’development and innovation to ensure technological leadership in the market and updating of existing technology and its applications”, as stated by Santiago Tárrago, R+D director.
One of the main challenges of Hiperbaric is to defend our values as a key pillar of the company, and to recognise that our leadership in high pressure technologies is due to our human team. Nothing better to finish than the words of Jaime Martínez, electrical engineer: “Since 2001 I have personally helped to install more than 300 machines. Even after all this time, I still think that every machine that comes out the door is a success achieved thanks to all the people who are part of Hiperbaric”.